My Work
Real builds. Real systems. Shipped end-to-end.
A selection of websites, AI agents, internal operating systems, and e-commerce builds I've delivered for founders and operators. Each one scoped, built, and shipped directly by me.
FeaturedOperating SystemPetstore.Direct — Operating System
Internal Ops · AI · Airtable
Built a full operating system in Airtable for merchandisers, marketers, and designers — managing catalogs across Shopify, Amazon, and Walmart, coordinating marketing promotions, and letting multiple departments collaborate and automate their work to 10x output.
3
Sales channels unified
5+
Departments
10×
Throughput
Live
Status
Selected Projects
A few things I've built
01AI AgentsPetstore.Direct — AI Agents
AI Agents · E-commerce
Designed and deployed AI agents to handle product enrichment, listing optimization, and operational decisioning across the Petstore.Direct catalog.
Multi-channel
Coverage
24/7
Always-on
A+
Quality
Live
Status
02CX / SupportPetstore.Direct — Gorgias Implementation
Customer Support · CX
Implemented Gorgias for Petstore.Direct — unifying support across email, chat, and social into one helpdesk with macros, automations, and Shopify-aware workflows.
1
Unified inbox
↓ Response
Time
Shopify
Native
Live
Status
